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Member review of Optimum Online


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Reviews:
read 1362 reviews (993 positive) (170 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$81 per month avg ($29 to $300)

Speed test results 3 year trend
Review by sharksfan3 See Profile
UPDATED: 251 days ago
member for 5.7 years, 2112 visits, last login: 1 days ago


Poughkeepsie,Dutchess,NY
Business customer
$44 per month
about 2 days
"Low ping times, fantastic business customer service, FAST speeds"
"2 outages in 7 days. 1 appears to be due to network upgrades, 1 was due to OOL somehow being mistakenly removed from my account"
"Boost Speeds, Ports 25/80 being open, Awesome customer service, WHY GO ANYWHERE ELSE?"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    My Other Reviews·Verizon Wireless B..
    ·Optimum Voice
    ·Time Warner VOIP
    ·RoadRunner Cable
    My pricing is based on the promotional business "double play" rate of $29.95 for OOL, plus $15 for the BOOST add-on.

    I am impressed with their overall customer service. I ordered on Thursday at 3PM, the very next Friday at 1:30PM a tech was at my location installing services. Repair 'emergency' services are preformed within a 2-4 hour window and are free provided the issue isn't with YOUR (own custom, post install) wiring.

    Being able to open Ports 80 and 25 are nice features as I run my own Exchange server and host a small web site.



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