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Member review of TekSavvy Solutions Inc.


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Reviews:
read 654 reviews (609 positive) (14 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$46 per month avg ($24 to $175)

Speed test results 3 year trend
Review by so142001 See Profile
UPDATED: 131 days ago
member for 3.3 years, 60 visits, last login: 14 days ago


Mississauga,ON
$42 per month (month by month)
about 8 days
"excellent customer service, reps always are friendly most of the time, 24/7 telephone tech support"
"Terrible signal on the lines makes for 1.4 Mbps speed max yet I am paying for a 5 Mbps service."
"Dependance on bell's line's make this company vulnerable"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

    I paid for a 5Mbps speed, getting only 1.4 Mbps capped speed. Teksavvy reps blame it on the terrible quality of the signal on my line, however I am 5 KM from the bell office. This makes for sever problems. They consider this a "reasonable" connection and not worth providing a refund for. The worst experience I've ever had with an internet service. I ended up paying 62 dollars for the first month (20 for activation) and I get a connection not worth beans.

    [EDIT] I forgot to include a few details about the service I paid for. The service I paid for was a dry loop connection. Also I spoke with a manager and they came up with a reasonable solution. Pending future events I will be editing my review. Thanks and sorry for any inconvenience [/EDIT]

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