 Review by bluepoint951 
UPDATED: 240 days ago
member for 8.6 years, 955 visits, last login: a few hours ago
 Carrollton,Denton,TX
 $70 per month (12 month contract)
 about 3 days
 "Great Customer Service; Blazing speed"
 "Periodic Routing Issues"
 "Awesome Bandwidth"
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Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
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My roommate and I decided when we moved to the Dallas Area to find an apartment in a FiOS area. There are several suburban communities that have the service just north of Dallas proper; it was a little more challenging to find an MDU (Apartment/Condo/Townhouses) that were live with FiOS, but we found one in the right part of town and for a great price.
I contacted sales and ordered the 20/20 Internet Package at the time of our order due to an agreement with the local cable company and our apartment complex FiOS TV was not available. We were set up with a Due Date three days later. The tech arrived on-time, he was very knowledgeable and helpful during his time spent to complete our work. The apartment had some CAT5 to several rooms; the installer used one pair to help place the router in a centralized location for wireless as well as wired computers.
After the first few weeks my roommate began noticing an issue with our traffic and the routes across the Internet they took. He contact tech support and after several lengthy calls the trouble was isolated to a router in a regional office of Verizon's as well as a poorly executed provisioning profile for our FiOS line.
We still have issues every few weeks for a day where web pages will not complete or traffic is held or must be re-routed to reach out network. My roommate notices this more as he works from our apartment back to his servers at work and across the country. We were on the 50/20 MPBs plan for a few months, but we moved back down to 20/20 after our need for bandwidth subsided. Overall the bandwidth is great and overall in our opinions FiOS is better than Time Warner Cable's offerings.
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