 Review by caffeinator 
UPDATED: 46 days ago
member for 4.8 years, 1346 visits, last login: a few hours ago
 Spokane,Spokane,WA
 $19 per month
 Qwest
 "Great service, actual people to talk to you rather than voice mail."
 "None that I've seen"
 "For inexpensive dialup or dsl in the spokane area, you can't go wrong."
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Install Co-ordination:
Connection reliability:
Tech Support:
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I've had service with Webband since 56K dialup, and had excellent time then..even leaving the modem connected for a whole weekend on accident and never got disconnected.
In 2005 I got 1.5M DSL using them as a 3rd-party ISP for Qwest DSL, and have had almost no issues. Prompt service, low prices, and nice guys on the Tech team. It took about 3-5 days to switch from 56K to the 1.5M, most of that being the Qwest provisioning and modem send-out time.
I had a billing issue at one time with Webband, and they did credit me for several months of the messed time because it was their system that had misplaced me during a changeover on billing systems, which was nice that they rectified it..
I now have the 7M package aka Premier Price for Life.
The pricing of $19.95 does not include Qwest charges, which for me for 7M DSL is approx. $32/mo.
They also have the Premier speeds, which goes up to 7M tops if you qualify through Qwest. They offer web training class, email/web-mail with Spam/AV filtering, and more.
Total with a promo package I got:
Qwest: 32.00
Webband: Premier Price for Life 19.95
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7M DSL (train is 768 Rx Rate 7168) = $ 51.95 Total
But, I get good solid local service and they know me by name, not voicemail.
Support Phone: 509-688-2550, 208-292-5250 or 866-WEBBAND
Main URL: »www.webband.com
Support Website: »support.webband.com
Products: »www.webband.com/products.php
Blog: »webband.wordpress.com/
They also offer wireless and "accelerated dialup", but I haven't used those services.
They are the consumer ISP wing of TierPoint, the "Premier Regional Business Continuity Data Center of the Inland Northwest."
They also are the Master Contractor for Business Continuity Services for the Washington State Department of Information Services and all of its agencies
»www.tierpoint.com/ is the URL. for them
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