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Member review of Iowa Telecom


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Ad-hoc Iowa Telecom Forum

Reviews:
read 11 reviews (6 positive) (4 negative)
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Review by IowaStudent See Profile
UPDATED: 333 days ago
member for 1.2 years, 295 visits, last login: a few hours ago


Grinnell,Poweshiek,IA
$70 per month (12 month contract)
about 7 days
"Over Provision Tiers"
"Everything Else"
"Go with Mediacom if available!"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·Mediacom
    Ordered in 2003
    Pre Install went O.K, However there is a long delay before reaching anybody.
    Ordered the 512 kbps Speed (at the time it was the best I could get) and. the equipment came about a week later

    Price for that speed was $40 a Month with 2 year contract
    Install went good and was reliable until about 2 weeks when it went out for an hour
    called the Number for Tech Support and They had me check the wiring and all and, would not listen to me when I told them that I had already done that! I Asked to speak to Tier 2 and they wouldn't do that. as I knew I had a blinking ADSL Light which is No sync to the DSLAM They put a ticket in and it was working within the hour
    Then about 1 Month Later there was another Outage that lasted about 3 Hours I didn't evan bother calling them as I knew the lines would be jamed

    The Modem they gave was a VisionNet 200 E.S and from My computer to the 1st hop is almost 50-ms as there DSLAMS don't support Fast-Path

    In 2005 they updated there speeds to 768 kbps I would have terminated the service then but the Family just got cell phones and wanted to keep the Landline. Finally, we have had enough I called them and threatened to leave to Mediacom Going through there Phone system is atrocious. The best they could do for me was give me a Whopping 1.5 Mbps DSL and lower the bill by 5 bucks a month! Total with Phone is After threatening is $73.87 a Month
    They are a Horrible Company and would not recommend to anyone!

    Update :12-10-08 We order Mediacom on the 3rd of December with an Install date of the 19th
    3Mb/256u at $35 for 1 year
    and will cancel everything with Iowatelecom on the 22nd

    Followup comments:
    Forums » comments on review of Iowa Telecom

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