 Review by Matt 
UPDATED: 1.8 years ago
member for 5.4 years, 2321 visits, last login: a few hours ago
 Los Angeles,Los Angeles,CA
 $39 per month
 about 14 days
 "Wonderful price, great network, Equinix Datacenter"
 "Terrible customer service, galacial response times"
 "Rock bottom pricing, but rock bottom customer service"
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Upon the recommendation of a user here, we decided to try out Corporate Colocation for their great pricing. We ordered their 1Mbps package, because frankly that was all we need, not realizing they use 95% billing.
Well, having several rather large overages, we asked our port to be capped at 1Mbps commit. They happily complied but immediately we started noticing problems. Simple ping packets would be dropped, our server would fall off the face of the earth for hours at a time. All the while we were told this was normal because we asked our port to be capped at 1Mbps and they would be more than happy to uncap our port, and even suggested for almost double the price we could upgrade to 2Mbps a month which would eliminate the overages.
When quizzed further about the port cap and why even simple pings packets were being dropped, I was told they do the shaping at their edge routers and to actually implement flow control would place an undue burden on their equipment, so I should just install flow control software myself.
Server -> 100Mbps Port -> Their Switch -> 100Mbps+ -> Edge Router -> 1Mbps
They informed me that anything above 1Mbps was simply being discarded. When questioned further, they told me this is how it worked because my "commit" rate was 1Mbps. What it boils down to is they don't want to implement the flow control properly, so they discard the packets. Ouch.
We decided to pull the server and informed them as such. It's now been over a week and we have yet to get a response from the two people who are supposed to ship our server back to us, although it stopped responding to requests completely the day we asked for it to be pulled.
The old adage still applies I guess, "You get what you pay for" ...
Update:
Since we were unable to remote into the server to shut it down properly, when it was pulled from the rack power was simply disconnected. When we received it, the file system was full of corruption. Luckily we were able to repair it without losing any data.
Very glad to be done with this company.
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Corporate Colocation
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Stay far away!!! 