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Member review of AT&T U-Verse


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Reviews:
read 323 reviews (230 positive) (25 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$126 per month avg ($30 to $264)

3 year trend

Review by dustman81 See Profile
UPDATED: 117 days ago
member for 7.4 years, 1737 visits, last login: a few hours ago


Stow,Summit,OH
$91 per month
about 13 days
"Easy to order"
"None, yet"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·RoadRunner Cable
    12/8/08 - After TWC raised my rate, I went "enough!' and canceled. I signed up with Uverse with the installation scheduled for 12/20.

    I ordered the U200 + HD + 1.5MB DSL + 1 additional box for $99

    12/20/08 - Rob who is my installer, called me around 12:30 to let me know he was on his way. He shows up about 1:00 to let me now that he was going to work on the VRAD. A couple of hours later, he comes back with the RG, DVR and STB to get them hooked up. He tried placing the RG in my computer room, which is where I preferred it, but he was unable to get sync on that phone jack. He then placed the RG in the living room, where after some rewiring of the phone jack, he was able to get sync.

    The DVR is plugged in via Cat5, the second STB is via coax. I asked him if he could run Cat5 to the computer room so I could hook up my desktop, VoIP and printer. He left a Cat5 cable, but without RJ-45 jacks. He said he didn't have any ends or a crimper. He did drill holes to get a cable into the room.

    I have the 2HD/2SD profile with 25216 down/ 2048 up. The RG provided is a 2Wire 3800HGV-B. The DVR and STB are Motorola. The DVR is running ver 1.6.5686.1. The Whole House DVR is working. I had to configure the DVR to output in 1080i for my HDTV.

    Testing my internet speed on speedtest.net, I am getting 1442/942, which is to be expected as I ordered the 1.5 MB package.

    SD channels look a lot better than they did on TWC. HD channels look good, too.

    My installer called 1/2 hour after he left to make sure my stuff was still working.

    Other than the issue with the Cat5 cable, things went pretty smoothly. More channels and whole house DVR make it worth it for me.

    1/09/09 - I called Uverse sales and was able to get $10 off for the next 6 months. Checking the max sync on the RG, I'm capable of getting 40 MB/sec, but am capped at 25 MB/sec.

    7/09/09 - THDVR Phase II was pushed out to both of my STBs, so now I can set and delete records from any STB in the house

    Followup comments:

    Hookem99
    Deep In The Heart

    join:2007-07-18
    Pflugerville, TX

    Just a thought.....

    Maybe a review should wait until you've actually 'tried' the service.

    David
    No,there is another.
    Premium,VIP
    join:2002-05-30
    Granite City, IL
    clubs:

    Let me know or post in direct

    if the install doesn't go without problems.

    Thanks
    david

    PrincessLexi09

    @sbcglobal.net

    Question

    How do you work the playstation on At&T U-verse. Please tell me how I can't get it to work I've tried everything.
    Forums » comments on review of AT&T U-Verse


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