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Member review of Vitelity VOIP


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Ad-hoc Vitelity VOIP Forum
VOIP Forum

Reviews:
read 9 reviews (8 positive) (0 negative)
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Review by espaeth See Profile
UPDATED: 242 days ago
member for 8.5 years, 2003 visits, last login: a few hours ago


Minneapolis,Hennepin,MN
$8 per month (month by month)
"Economical DIDs when signing up through PIAF offer, consistent voice quality on DIDs, $10 one-time charge for LiDB/CNAM listing"
"Termination quality more variable than origination. Calls can be great to mediocre."
"Solid provider that has been incredibly consistent over the last few months"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

    I signed up with Vitelity towards the end of 2008 under the PBX In a Flash promotion. Their subscriber portal is more complete than other providers I've seen -- automating all elements necessary for number porting, and allowing for individual DID selection from their available number pools.

    The features I find most compelling from Vitelity include:

    - Reasonable cost DID origination service, with included failover to a PSTN number when incoming calls encounter CHAN UNAVAIL.
    - Emails are sent out when incoming calls hit the failover number, so you get a heads up that something needs to be looked at.
    - Reasonably priced termination costs of US48, including completely free tollfree calling through their service (although CID digits are not properly passed on TF calls)
    - For a $10 one-time charge they will populate the LiDB/CNAM DB with your desired information so that when you source the Vitelity DID digits for outbound calls, CallerID lookups will function to most destinations.

    I have no problems recommending Vitelity to others; they have been absolutely rock solid for me.

    Followup comments:
    jimboe

    join:2000-08-14
    New York
    ·Optimum Online

    CID passing to TF..


    I find my CID is properly passed more often than not to TF numbers...

    I've yet to encounter a problem with CC Cust Supt TF #'s for instance..

    The ani #'s are 50/50.

    Sometimes they get the correct CID, sometimes it's another number, and the other # is always the same.
    Forums » comments on review of Vitelity VOIP


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