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Forums » Direct Support » Comcast Direct
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As part of efforts to meet Customers where they already are, Comcast and Broadband Reports have created this space where you can ask for assistance directly from Comcast's Customer Connect team. This is a SECURE area for member-to-tech communication. BBR members with full read and post access are Comcast Techs working to solve customer issues to the best of their ability. Questions about this forum should be directed to the forum moderator.

Bumping or responding to your posts will cause a longer than normal response time. This is due to the fact it will not be in the unreplied sections any more! Also, please do not attempt to read other's threads or post there, they are not supposed to be read by default. Please keep all communications to one thread, not multiples.
Latest reviews for Comcast:
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See: All, Unreplied, Cable, Connectivity, DNS, E-mail, Signals, Webpages\Storage, CDV, Business, Billing, Customer Servicepage: 1 · 2 · 3
  TopicReplies/uniqsLast Post
 Connectivity » comcast tried but it is still not working by rossdawg-8th Nov 11:09AM
 Signals » Comcast terrible service and connectivity by DelawareDave14/2DelawareDave : 8th Nov 07:32AM
 Connectivity » Well all I can say is no POWERBOOST by ego128/2ego12 : 7th Nov 10:25PM
Connectivity » Broadband speed significantly slower since mo.. by nerbian-7th Nov 07:17PM
 Cable » Just upgraded to the 16/2 tier. Internet is now very.. by Picard47-7th Nov 06:29PM
 Connectivity » Intermittent connectivity (: 1 2 e) by divefox25/2divefox : 7th Nov 02:22PM
 Connectivity » Colorado Springs: Upstream loss, unable to re.. by Merconium2/2Merconium : 7th Nov 12:17PM
 SNMP: Working in SNMP V1/2c Only NmAccess mode by dorwrath-7th Nov 11:17AM
 Connectivity » HSI and Digital Voice Service disconnects by ednj-6th Nov 10:26PM
 Notified of DOCSIS 3.0 Roll Out - Can't Schedule Appointment by d1gw33d-6th Nov 06:27PM
 CDV » Problem with internet/CDV, modem shows blinking "US" l.. by hanesj751/2ComcastSteve : 6th Nov 02:33PM
 Connectivity » Refresh screen and dcx3400 by matt2211/2ComcastSteve : 6th Nov 02:06PM
 http://www.dslreports.com/shownews/Comcast-Slammed-For-NonExistent-Throttling-Changes-105380 NEWS » Comcast Slammed For Non-Existent Throttling Changes by Karl Bode-6th Nov 11:03AM
 Business » No powerboost on Business Class 50/10 by n0xlf19/12n0xlf : 5th Nov 11:20PM
 Cable » Comcast Rep. HSI only.Tell me If anyone thinks this.. by robc40x8/2ComcastSteve : 5th Nov 06:20PM
 Extreme Internet pricing by compuwizz7/2ComcastSteve : 5th Nov 03:05PM
 Customer Service » Second IP address? by David803sc7/2ComcastSteve : 5th Nov 02:10PM
  Connectivity » Upload speed on ultra by csaites3/2ComcastSteve : 5th Nov 12:58PM
 http://www.dslreports.com/shownews/Comcast-Hints-At-Layoffs-105347 NEWS » Comcast Hints At Layoffs by Karl Bode-5th Nov 09:24AM
 Customer Service » No Syfy Channel by reacttech3/2ComcastSteve : 5th Nov 09:21AM
 Customer Service » Problem in getting a static ip address by bop12794/2bop1279 : 4th Nov 07:25PM
 Billing » Account suddenly doesn't work on Comcast website by oregonmatt7/2ComcastSteve : 4th Nov 02:53PM
 Comcast Business Class by kenzienic9/2ComcastSteve : 4th Nov 01:54PM
 Connectivity » Modem Config File Woes. by alamony7/2ComcastSteve : 4th Nov 01:45PM
 Cable » Business Class Modem Swap? by dlevans1391/2ComcastSteve : 4th Nov 10:13AM
 http://www.dslreports.com/shownews/Comcast-Brushes-Off-FiOS-UVerse-105321 NEWS » Comcast Brushes Off FiOS, U-Verse by Karl Bode-4th Nov 10:00AM
 50 Mbps Extreme Tier not Working (Charleston, SC) by David803sc10/2David803sc : 4th Nov 09:38AM
 Customer Service » Comcast in Fort Collins, CO (: 1 2 3 4 5 e) by netdude95/5netdude : 4th Nov 09:38AM
 Speed not right by hp550c3/2ComcastSteve : 4th Nov 08:53AM
 x2 Connectivity » Multiple Daily Disconnects on HSI by kld5r1/2ComcastSteve : 3rd Nov 03:56PM
 upgraded speed tier by wingnut10/2ComcastSteve : 3rd Nov 02:47PM
 Cable » Proper Provisioning - Speeds Available by popsmear1/2ComcastSteve : 3rd Nov 01:56PM
 SB5100s losing upstream channel in Colorado by n0xlf5/2ComcastSteve : 3rd Nov 12:37PM
 Cable » Slow speeds by quanglam3/2ComcastSteve : 3rd Nov 10:44AM
 Signals » Everything is messed up! by Red_Weasel9/2ComcastSteve : 3rd Nov 10:06AM
 Connectivity » Loss of DL PB and slow UL PB by mattlwil3/2ComcastSteve : 3rd Nov 10:05AM
 Upgraded to 16/2 but speeds are about 1/2 as advertised by NzAnE2K18/2ComcastSteve : 3rd Nov 09:50AM
 Connectivity » Allen Park, MI by jblues3/2ComcastSteve : 3rd Nov 09:04AM
 http://www.dslreports.com/shownews/Comcast-NBC-Deal-Almost-Complete-105289 NEWS » Comcast, NBC Deal Almost Complete by Karl Bode-3rd Nov 08:48AM
 Business » High Nighttime Latencies by Tom13/3Tom : 3rd Nov 12:35AM
 Intermitent speed issues. Extreme slowness ul faster than dl by jsotelo17/2ComcastSteve : 2nd Nov 04:25PM
Business » Issues with email via Imap by ropeguru15/3ropeguru : 2nd Nov 12:51PM
 SB6120 not getting signal back from POP by phillyav3/2ComcastSteve : 2nd Nov 11:46AM
 Billing » Triple Play Rebate by MrOctober2/2MrOctober : 2nd Nov 10:54AM
 Cable » ERR-54002 VOD error by Steimes15/2ComcastSteve : 2nd Nov 10:40AM
 Updating "Signal Levels" FAQ by Johkal-/21st Nov 10:07AM
 Cable » My HD Box is Possessed: Issues with Guide & OnDemand by want2help16/2want2help : 31st Oct 09:05PM
 Connectivity » I have 50meg and Moto SB6120, pauses too much.. by asabado1231/2ComcastSteve : 30th Oct 10:56PM
 Can't connect to a PPTP VPN by mvonstriver4/2mvonstriver : 30th Oct 09:02PM
 paying for 12/2 only getting 4mbit in atlanta by josephatl3/2ComcastSteve : 30th Oct 03:06PM
Forums » Direct Support » Comcast Directpage: 1 · 2 · 3
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