BBR_InsUW
AA or NF thats my Game
Premium,Mod
join:2000-04-22
La Mesa, CA
clubs:
Host:
Team Starfire
4 edits | Suddenlink Tech Support
Just a friendly Heads up and reminder about members that preport to be SL tech support or employees.
We have at this time the approved list:
Pete Abel 
Cindy B
SL Support
SuddenlinkWV
Added 02-04-08
tylermacman
Added 06/26-27/08 [by fatness]
Synon29
SL_Tech
Added 10-22-08 by request
tech38
SuddenJeff
Added 02/11/09 [by fatness, at Pete Abel's request]
JoshN Added 3/16/2009 [by fatness, at Cindy B's request]
SuddenlinkTX Added 3/23/2009 [by fatness, at Cindy B's request]
Suddenlink Added 9/14/2009[by fatness, at Cindy B's request[
Anyone else that claims to be an employee or tech should not be given any personal information
Updated 03-23-09 |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs: | Any progress on this? This is something we really need.
Thanks guys for working on it.
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Give me bandwidth or give me death!
»/testhistory/661871/4f240 |
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balloonshark
Lets Go Mountaineers
join:2006-08-11
WV
| reply to BBR_InsUW
Thanks for bringing this issue to light. There has been too many new people in the forum lately claiming to be Suddenlink employees. This forum could easily be phished. I'm very glad to see action being taken.
bshark
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If we quit voting, will they all just go away? |
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BBR_InsUW
AA or NF thats my Game
Premium,Mod
join:2000-04-22
La Mesa, CA
clubs:
1 edit |  reply to BBR_InsUW
(topic move) Suddenlink Tech Support
Please note the updated and approved Tech list! |
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JBrown07
join:2007-11-26
Wayne, WV | reply to BBR_InsUW
Re: Suddenlink Tech Support
Thanks for the list. Hey is there any way to add the Suddenlink logo in place of the text Suddenlink? A lot of the other cable specific forums have a logo why not Suddenlink. |
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Cindy B
join:2007-10-25
Tyler, TX | Great question and I agree we do need our logo displayed.
I will look into what it entails to get this accomplished.
Thank you for the suggestion JBrown07! |
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Cindy B
join:2007-10-25
Tyler, TX | I have our logo added for my avatar. I'm still working on getting it added for the forum. Updates to come... |
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Suddenlink Tech
@suddenlink.net
1 edit | reply to BBR_InsUW
Re: Suddenlink Tech Support
You can contact me via anon mail. I am a lead tech in the LA area. Any concerns I will try to get addressed. If I need to verify that I am for real I would be more than happy to provide cable partner code for voice ops/noc.
[MOD NOTE] this is not an approved tech from the company |
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BBR_InsUW
AA or NF thats my Game
Premium,Mod
join:2000-04-22
La Mesa, CA
clubs: | reply to Cindy B
(topic move) Suddenlink Tech Support
Moderator Action
The post that was here (and all 1 followups to it), has been moved to a new topic .. » Tech Support needed |
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Pete Abel
Premium
join:2008-01-15
Saint Louis, MO
 ·Charter Pipeline
| reply to BBR_InsUW
Re: Suddenlink Tech Support
Note, I have not heard back from BBR_InsUW since April 3, but we have added another Suddenlink employee to the approved list from our end of things. His user name is Synon29, and he is authorized to help customers in the Clovis, NM area who are members of this forum, and to post on other subjects approved by either me or Cindy B. |
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SLNic
join:2008-09-01
Ozark, MO
3 edits | Re: Suddenlink Tech Support
Hello,
I'm another Technician from the Nixa/Ozark area. Just joined up to read and keep a favorites list of SL forums/areas so I can keep up with what's going on. I don't plan on offering support, just reading only.
Contact me with any issues via PM/Chat on here. Off to work now!
-np- |
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sup2069
join:2005-09-30
Dyess Afb, TX
·Suddenlink
| reply to SLNic
Re: Suddenlink Tech Support
I am not a tech, but I've gotten a Im from a guy claiming to be a suddenlink employee, heres the IM.
3w3d : 2008-10-17 18:40:15 : From SteveP75904 See Profile delete-this | mark-unread | keep-this
whats your phone number or suddenlink email that is on the account, I can lookup your tickets and pull an account history and see what is really going on. Call center follows protocol just like you've never called before, maybe I can peice together enough info to get your issue escalated. Thanks
Im not sure if this guys is legit or not... |
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tech38
join:2008-10-17 | If he is a tech, he is not on the above approved list for tech support. You may want to IM Pete Able to be sure. |
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BBR_InsUW
AA or NF thats my Game
Premium,Mod
join:2000-04-22
La Mesa, CA
clubs: | reply to BBR_InsUW
(topic move) Suddenlink Tech Support
Moderator Action
The post that was here, has been moved to a new topic .. »Suddenlink Support needed |
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