john345845845
@qwest.net
| reply to Angralitux
Re: makes sense... if you work in the field
I understand that tech support is handled through apple not att so this is probably just a difference in training and support I work at a wireless retailer and cant tell you how many phones that the customer thinks have a problem we exchange mainly just to get them out the door to be honest. Yesterday I had a guy come in and he insisted that his phone was effective because it dropped a call (like no one has ever have that happen to them) he spoke with the manager and they exchanged his phone |
