rudeboy24
join:2002-10-14
Welland, ON
2 edits | [Niagara] Welland very very slow speeds
Im in the fitch and clare area and my speed is very very slow during the evenings ..i was told last week there was a problem in the area and was being worked on but im still getting issues anyone else in the area getting slow speeds?
EDIT: i forgot to add i am on a 'STANDARD' connection |
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON | Hi, can you please give some more information from »Have a problem? Read this before you post.
Thanks, |
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rudeboy24
join:2002-10-14
Welland, ON
1 edit | ok i just got cogeco on march 27 and its been slow since i got it mostly during the day at night after like 12:00 1:00AM its gets faster, they came and ran a new line out to the pole.
then i called again when it was slow they said it was an area issue and it should be better in a few hours that was last week.
i have digital cable and phone.
i tried 6 different PC's directly connected to the modem with firewall off and they where all the same , i did a hard reset on the modem still no go.
have windows xp pro and vista machines on a gigabit network
all machines can transfer back and forth at 900+ Mbps all computers have been scanned with multiple virus scanners and spyware scanners.
i dont run any P2P stuff so the connection is not used by anything other then a web browser and MSN Messenger.
at the time of this post my connection is fine 8+ Mbps
but during the day it slows way down to dialup like speed on every site i visit.
Test below was taken at 12:44 AM connection is fine at night
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON | If you like, PM your MAC and I'll verify if this is an area-issue. |
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rudeboy24
join:2002-10-14
Welland, ON | well im sorry but i don't wanna hand out my modems MAC address im not even sure your a cogeco employee.
couldn't you find out from the location i said above? |
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Chelle
Premium,Mod
join:2002-02-19
Burlington, ON
clubs: | I can verify he's an employee. |
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON
| said by Chelle  :I can verify he's an employee. Thanks Chelle  |
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rudeboy24
join:2002-10-14
Welland, ON
1 edit | sorry just being cautious
PM sent katmeef |
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON | no worries rudeboy, I'll take a peek when I start my shift tonight. |
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON
| I checked your MAC, you received correct information in that there is an area issue that is being worked on.
This will not be an over-night fix, however. Sorry I can't you give better news  |
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rudeboy24
join:2002-10-14
Welland, ON | ah ..that sucks ..any idea how long it will be like this? |
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON | I will have to get back to you with an ETA. |
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rudeboy24
join:2002-10-14
Welland, ON | reply to rudeboy24
so its been 2 months now and im still getting crappy speeds.
is this going to be fixed soon? |
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Candoo3
join:2005-01-24
 ·TekSavvy Solutions..
| I had the same 2 1/2 years ago in Welland, and was told for months that nothing was wrong on the Cogeco end and that it was my setup, replace the modem, no congestion, etc, etc.. After midnight to 1am, it always improved, just like your case. There was no admission that the area needed an upgrade to relieve congestion. It was a year later that an area upgrade was done. Good luck. |
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JesusBeamz
Lord of the Jesus Beamz
join:2009-05-14
 ·Cogeco Cable
1 edit | reply to rudeboy24
said by rudeboy24 :so its been 2 months now and im still getting crappy speeds. is this going to be fixed soon? Welcome to cogeco, enjoy your stay.
Your feedback is highly encouraged, please tell us all about your service: »User reviews - Cogeco Cable |
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Nighthawk
When you look above, all worries depart.
Premium
join:2006-09-24
Welland, ON
·Cogeco Cable
| reply to rudeboy24
I had the same thing for almost a year. It was a overloaded node and they couldn't fix it until it was time to do the split which just happened two weeks ago. Now I am back up to normal speeds again so have hope. I am in the Fitch and First area of Welland. |
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urbanriot
join:2004-10-18
St Catharines, ON
·Cogeco Cable
| said by Nighthawk :I had the same thing for almost a year. It was a overloaded node and they couldn't fix it until it was time to do the split which just happened two weeks ago. Now I am back up to normal speeds again so have hope. I am in the Fitch and First area of Welland. Did you have to pay full price during this time or did you lower your package down to light? |
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rudeboy24
join:2002-10-14
Welland, ON
| reply to Nighthawk
said by Nighthawk :I had the same thing for almost a year. It was a overloaded node and they couldn't fix it until it was time to do the split which just happened two weeks ago. Now I am back up to normal speeds again so have hope. I am in the Fitch and First area of Welland. i was told fitch was all one connection so if they split they gave you the good side lol ...my speeds here still suck
 |
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Nighthawk
When you look above, all worries depart.
Premium
join:2006-09-24
Welland, ON
·Cogeco Cable
1 edit | reply to urbanriot
said by urbanriot :said by Nighthawk :I had the same thing for almost a year. It was a overloaded node and they couldn't fix it until it was time to do the split which just happened two weeks ago. Now I am back up to normal speeds again so have hope. I am in the Fitch and First area of Welland. Did you have to pay full price during this time or did you lower your package down to light? They gave me a discount and kept my PRO connection until it was fixed. But I only got that deal when I complained to the Better Business Bureau. |
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fugger
join:2003-02-25
Welland, ON
·Cogeco Cable
 ·Cogeco Voip
| reply to rudeboy24
I'm in the south west end in the Broadway area and speeds have been fluctuating a lot recently.
one of the better tests of the day, and we're even capped at 60GB's too  |
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