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Forums » Selected ISP Support » Earthlink DSL » DSL out since last Thursday
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nickthap

@sbcglobal.net

DSL out since last Thursday

Hi all,

The PPPoE light on my Netopia DSL box won't light, and when I open my browser, I get the Diagnostices page.

Ran thru all suggested troubleshooting tips.

Called Tech Support and they just ran me thru the standard troubleshooting steps. Didn't help.

Any ideas on what to do next? When I look on their site, it says there are known outages, but not exactly where.

I live in SF and my phone service is SBC/AT&T. Mac/Netopia box.
to forum · permalink · 2009-06-08 02:59:32 · Reply to this


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:		 Please post the DSL Stats and log from your Netopia DSL UHP Modem:

»EarthLink DSL FAQ »How to Get to the Logs, the Diagnostics Page, and the DSL Statistics Page - UHP
to forum · permalink · · 2009-06-09 21:22:47 · Reply to this
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