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normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs:

Electronics repair times

What has been the experience others here have had with the time it takes to get repair work done on AV equipment?

I had taken in a VCR one time for my grandmother. In the amount of time it took for the repair she was diagnosed with cancer, had several hospitalizations, chemotherapy and somewhat of a recovery before the repair work was completed. It took 4 months total for the work.

I just brought in a speaker under warranty. I was told it would be checked in about 2 days. I called to check and it hasn't been looked at yet and it's been in the shop for over a week. I know what the problem is, it's the cross-over network, and mentioned that when I brought it in.

I'm thinking I should just get it back and DIY.


JohnQPublic
Premium
join:2002-03-22
Xanadu
Repair shops of all shapes and sizes are experiencing a renaissance in this economy. Whether it be electronics, shoe repair, or automotive repair (MAACO, AutoZone, etc.), they are probably experiencing a backlog like never before.


normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs:
I guess I'll try to get my speaker back and replace the cross-over on my own. I don't want it sitting in the shop for weeks or even months. I found out after bringing it in they let consumers do their own warranty repairs.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

reply to JohnQPublic
said by JohnQPublic See Profile :

Repair shops of all shapes and sizes are experiencing a renaissance in this economy. Whether it be electronics, shoe repair, or automotive repair (MAACO, AutoZone, etc.), they are probably experiencing a backlog like never before.
specially with older tech like VCR's that are pretty much a commodity item these days its cheaper to buy new than repair.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs:

said by dvd536 See Profile :

said by JohnQPublic See Profile :

Repair shops of all shapes and sizes are experiencing a renaissance in this economy. Whether it be electronics, shoe repair, or automotive repair (MAACO, AutoZone, etc.), they are probably experiencing a backlog like never before.
specially with older tech like VCR's that are pretty much a commodity item these days its cheaper to buy new than repair.
That was in 1998 and under warranty. I just don't want a repeat with the speaker.
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