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Forums » O Canada! » Canadian » Rogers » VPN to multiuser Quickbooks unacceptably slow
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Rogers outage »
« New Twist to Discounts  
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MaynardKrebs
Premium
join:2009-06-17

VPN to multiuser Quickbooks unacceptably slow

Hi,

Am trying to connect to a multiuser instance of Quickbooks running on a remote server. The remote server is connected to an unthrottled 6Mbpsx1Mbps DSL link. I'm using Rogers Extreme at this end, 10Mbpsx1Mbps.

Using Quickbooks remotely requires that a VPN session established is between the the server and the remote computer, but the connection is far too slow to make using Quickbooks remotely a viable exercise.

Can anyone tell me what Rogers does/does not do with VPN sessions, and if they are throttling them what kinds of real-world throughput can I reasonably expect to get? Is there any change in this based on the time-of-day, or day-of-week?

Does Rogers throttle only residential VPN sessions or do they throttle VPN session on their business internet service as well? Their site for business »your.rogers.com/business/product···cess.asp does not state anything about this, and I don't trust their customer service reps to know enough to give me a truthful answer.

Thanks


VPN User

@rogers.com
I use Rogers Extreme, and I dont have any issues with VPN.


anon243243

@rogers.com
reply to MaynardKrebs
I vpn to work all the time without issues.


twizlar
I dont think so.
Premium
join:2003-12-24
Brantford, ON
·Mountain Cable

reply to MaynardKrebs
Your real problem is quickbooks, its a piece of shit running on the local machine. Running it remotely over VPN makes it even worse. How big is your data file?
--
Broadline Networks Inc.

Arcturus

join:2008-04-18
London, ON

reply to MaynardKrebs
Its also very possible you are being throttled via the its its encrypted it must be torrent traffic BS.

This means instead of getting 1Mbps on your vpn your getting maybe .01 instead.

Also is this connection doing anything else? 6/1

Is the DSL link being throttled (AKA primetime bell throttling).

All in all without a lot more testing, configurations and what not your SOL as to being able to find out what the problem is.

Try it locally first to make sure its not just a machine/quickbooks issue. Then using a good router limit your connection speed to the same as your internets speeds (still on a local connection) and see how it performs...

Then test from somewhere not using rogers, then test from Rogers again.. then test at different times of day?

Good luck, your going to need it.


ssherwood

join:2002-02-23
Toronto, ON
·Bell Sympatico
·TekSavvy Solutions..
·Rogers Hi-Speed


1 edit
reply to MaynardKrebs
Hello there,

I have had issues with Rogers throttling anything encrypted since they started this whole throttling business.

I regularly use IPSEC, PPTP and SSH Tunneled VPN solutions. All have been affected, and are usually unreliable enough to force me onto my other internet connection.

It is a pitiful thing that one now requires multiple internet feeds to get around different forms of throttling.

I gave up on trying to get Rogers to respond a long time ago - I think the only way they will change is if forced to by the CRTC / Net Neutrality legislation.

In other words - Fat chance.

Good luck to you - I really wish there was a reliable option.

-- SS

PS - It is my understanding that unless you are zoned commercial you cannot get Rogers Business internet. Even if you could, I've also heard that they throttle it too.


phoneboy3

@shawcable.net

reply to MaynardKrebs
You can't practically run Quickbooks or Simply through WAN. Way too slow. No way around that. It's not designed for it.

The only practical way to do it is running it on Terminal Server and accessing by Remote desktop. I have it set up this way and it works very well.

If you don't want to spend big bucks on Terminal server you can access via an XP Pro remote desktop session. It only allows 1 connection though so you need one XP Pro computer for each simultaneous connection.


Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

i got a simular issue i need to solve soon. My solution is to change providers to just avoid this bs situation all together and not charge the customer more then needed.

Rogers is hurting their clientbase as bell is also with this whole packet inspection bs...


twizlar
I dont think so.
Premium
join:2003-12-24
Brantford, ON
·Mountain Cable

reply to phoneboy3
said by phoneboy3 :

You can't practically run Quickbooks or Simply through WAN. Way too slow. No way around that. It's not designed for it.

The only practical way to do it is running it on Terminal Server and accessing by Remote desktop. I have it set up this way and it works very well.

If you don't want to spend big bucks on Terminal server you can access via an XP Pro remote desktop session. It only allows 1 connection though so you need one XP Pro computer for each simultaneous connection.
Exactly, they just can't operate with such limited bandwidth. The only product that is USABLE over wan is simply accounting MYSQL version (Enterprise). This works flawlessly over dsl wan connections.
--
Broadline Networks Inc.
-
Forums » O Canada! » Canadian » RogersRogers outage »
« New Twist to Discounts  


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