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Forums » O Canada! » Canadian » Rogers » YouTube is really slow; it times out 4 times in Traceroute
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Router causing throttle? »
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Gary W

join:2003-12-31


1 edit
YouTube is really slow; it times out 4 times in Traceroute

YouTube has been really slow for me lately, so I ran a Traceroute on it. It times out four times during the process! Is this related to why YouTube is so slow for me? Is this happening to anyone else, and is there anything that I can do about it? Here are the results:



sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada

1 edit
OK, the 4 timeouts you see are nothing to do with anything significant ... they are simply occuring because the routers that it's trying to ping have ping response disabled.

That said, you definitely seem to have some intermittent local congestion issues from the odd very high pings.

Unless this is occurring with lots of sites, Rogers will disavow any responsibility ... And from this limited info, it's really hard to say ... the actual pings to youtube are a little high, but not so bad as to give significantly poor performance.

Gary W

join:2003-12-31
In addition, when I Traceroute google.com, it times out entirely after 10 hops. After that, every hop is timing out.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
again, that doesn't mean anything except that they have turned off ping response. It's a common thing to do ... it helps protect them against DDoS attacks.

Gary W

join:2003-12-31
Okay, although I brought it up because Google has been really slow for me lately.

Rayson

join:2004-01-01
Canada

said by Gary W See Profile :

Okay, although I brought it up because Google has been really slow for me lately.
I found that it's usually due to Rogers' DNS servers...


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
DNS has nothing to do with the speed of, for example, you tube. Slow DNS affects the ability to initiate the load of your page or requests within that page to different URLs.

Rayson

join:2004-01-01
Canada

said by sbrook See Profile :

DNS has nothing to do with the speed of, for example, you tube. Slow DNS affects the ability to initiate the load of your page or requests within that page to different URLs.
Well, I know. But there was not information from Gary, so we are not sure if it was the page load time that is slow or actual speed of youtube download. Further, since the google homepage is really clean and small (8k for logo.gif, and a simple html file), I am not sure if the speed of the link has much to do with it.

In general, switching to OpenDNS fixes many of the issues.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
reply to Gary W
There are people on Bell also complaining about slow youtube performance.


phoneboy3

@shawcable.net
reply to Gary W
Youtube must be having some problems. I noticed it was kinda slow for me the other day. I'm on Shaw.

Xerom62

join:2004-01-28
reply to Gary W
Youtube's been crap lately. I was trying to watch some videos today and it brought back [buffering...] memories of RealPlayer.

MikeRCMP

join:2008-07-16
Moncton, NB
·Rogers Hi-Speed

reply to Gary W
Try traceroute.org and trace from both west and east coast, you quite often will see where the bottleneck is, the host name of the company who manages the router.

I hate to say this but trying to explain routing issues to rogers tech support will not work. we are all trained to think every issue is related to dns.
-
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