 
Angralitux
join:2004-05-20
DO
| makes sense... It's not only a pretty gadget, but a durable one too. That explains why people like and prefer apple products to say, a dell in the pc market. I'm not saying Dell quality is inferior (most of their products are far from it), but people are given the choice of a equal quality product, they will choose whatever they feel is more friendly for them.
Being a former iMac owner, I can swear by the quality of apple products.
PS. I haven't own an Ipod/Iphone 
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All Is possible... | |
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 | Hooper
Premium
join:2001-10-22
Villanova, PA
| Re: makes sense... Sure the iPhone will be more durable since you can't drop it. People will have to coddle the device. Saw the best one last week. Lady had the iphone in her pocket bent over, phone fell, and crack... screen was shattered. Phone still worked though.
BlackBerries tend to get a little more abused.... | |
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Dogfather
Premium
join:2007-12-26
Laguna Hills, CA | Re: makes sense... I've dropped my iPhone more than a few times. It dents easy but it's quite resilient. | |
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TCub
Premium
join:2008-09-03
Olmsted Falls, OH
clubs:
 ·Cox HSI
| Re: makes sense... Yea, my 3G iPhone has gotten quite scratched up pretty quickly, buts its taken quite a few spills and there's absolutely nothing wrong with it. I treat it like its any other cell phone. It's surprisingly build pretty tough. Besides, should anything happen... Apple's got my back. | |
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steve b jobs
@comcast.net
| Re: makes sense... said by TCub  :Yea, my 3G iPhone has gotten quite scratched up pretty quickly, buts its taken quite a few spills and there's absolutely nothing wrong with it. I treat it like its any other cell phone. It's surprisingly build pretty tough. Besides, should anything happen... Apple's got my back. yeah i bet they do | |
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Angralitux
join:2004-05-20
DO | you can't what? a drop happens to anyone, they are accidents. what I will let you say people tend to baby more their iphones, but drops happen, and more than often. | |
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LiamJunket
Premium
join:2002-03-03
Ocean City, NJ
·Comcast
| said by Angralitux :It's not only a pretty gadget, but a durable one too. But don't drop it:
A full 12 percent of iPhone failures are because the owner dropped it, spilled coffee on it, or otherwise stopped treating it like the delicate computer that it is. That compares to a 9 percent failure rate due to accidents for all other phones
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My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? | |
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Titus Pullo
I came, I saw, I slept
join:2004-06-26 | Re: makes sense... Not that big of a difference; still very close to 1 in 10 for all phones.
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DataDoc
My avatar looks like me. If I was 2D.
Premium
join:2000-05-14
Greenville, NC
·Suddenlink
| said by Angralitux :It's not only a pretty gadget, but a durable one too. That explains why people like and prefer apple products to say, a dell in the pc market. ... You're drawing an incorrect conclusion here. This study is about specific products, and you're trying to morph it into a general statement about other products. | |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | Re: makes sense... I've dropped my Blackberry (7100i) countless times over the past couple of years. Its a pretty rugged phone, as its meant for Nexthell. | |
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Angralitux
join:2004-05-20
DO
| it's not incorrect, I was just extrapolating the sense common people have about apple products; and I'm not morphing anything, numbers on that study speak for themselves.
Dont get me wrong, I'm not an apple fanboy, I'm just a former imac owner, wich in fact wasn't used by me (well just a few times  ), I havent owned an ipod even or any other apple product (besides the imac), nor am I interested, mostly because the price.
most people I know wich own an iphone, dont complain about reliability of the phones. | |
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john345845845
@qwest.net
| I understand that tech support is handled through apple not att so this is probably just a difference in training and support I work at a wireless retailer and cant tell you how many phones that the customer thinks have a problem we exchange mainly just to get them out the door to be honest. Yesterday I had a guy come in and he insisted that his phone was effective because it dropped a call (like no one has ever have that happen to them) he spoke with the manager and they exchanged his phone | |
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Armour
join:2002-01-08
Scarborough, ON
| Bit missleading I think this is a bit misleading if you ask me. The majority of black berries are in the hands of employees who receive the device from their employer and have no finical ties to the device so the care and use is much harsher. The Iphone has not been deployed in to a large cooperate environment it is largely in the hands of the consumer who has forked over their own money to purchase the device and have a vested interest in its care. | |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| Re: Bit missleading said by Armour :I think this is a bit misleading if you ask me. The majority of black berries are in the hands of employees who receive the device from their employer and have no finical ties to the device so the care and use is much harsher. The Iphone has not been deployed in to a large cooperate environment it is largely in the hands of the consumer who has forked over their own money to purchase the device and have a vested interest in its care. Excellent Point.
Hob
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"A foolish consistency is the hobgoblin of little minds."
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Dogfather
Premium
join:2007-12-26
Laguna Hills, CA | I'm unaware that SquareTrade warrants against damage caused by the owner. I thought, like most warranties it only provides repairs for defects in workmanship, making these numbers not misleading at all. | |
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jmn1207
Premium
join:2000-07-19
Reston, VA
 ·Verizon FIOS
| Re: Bit missleading I'm confused. (nothing new though) If the statistics for a dropped BlackBerry or Treo were counted, as people send them in for repairs due to the ADH terms, wouldn't this cause more units to be counted from being dropped?
There would be greater numbers for a BlackBerry or Treo device, as any damaged unit from being dropped, thrown, flung, or catapulted would be counted while the iPhones are only counted if a manufacturer's defect is found. | |
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ShadPTR
join:2008-01-23
Markham, ON
 ·TekSavvy Solutions..
| said by Armour :I think this is a bit misleading if you ask me. The majority of black berries are in the hands of employees who receive the device from their employer and have no finical ties to the device so the care and use is much harsher. The Iphone has not been deployed in to a large cooperate environment it is largely in the hands of the consumer who has forked over their own money to purchase the device and have a vested interest in its care. I wholeheartedly agree with this statement. | |
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| moonpuppy
join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL
| said by Armour :I think this is a bit misleading if you ask me. The majority of black berries are in the hands of employees who receive the device from their employer and have no finical ties to the device so the care and use is much harsher. The Iphone has not been deployed in to a large cooperate environment it is largely in the hands of the consumer who has forked over their own money to purchase the device and have a vested interest in its care. Goes right back to the point that people take better care of things they bought then stuff given to them. | |
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Dogfather
Premium
join:2007-12-26
Laguna Hills, CA | Re: Bit missleading That would matter if accidental damage was covered but I don't think it is. | |
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SteveLV702
Premium
join:2004-04-22
Henderson, NV
| Re: Bit missleading »www.squaretrade.com/pages/iphone-landing1
actually squaretrade page says they cover Normal Issues and "Drops & Spills" for 2 years with a 3 year option and I believe Drops & Spills would be classified as a Accident so yes they cover against Accidents. | |
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| | | moonpuppy
join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL
| said by Dogfather :That would matter if accidental damage was covered but I don't think it is. Got to wonder how many people say it was defective when it was actually abuse. | |
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Hookem99
Deep In The Heart
join:2007-07-18
Pflugerville, TX | What about the service? Too bad the actual service is only half as reliable as 21% of Treos. | |
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MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI
| Re: So? said by BinaryXtreme :I could care less. I think you mean you couldn't care less. | |
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BinaryXtreme
join:2004-04-20
Sparks, NV | Re: So? I stand corrected | |
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R4M0N
Brazilian Soccer Ownz Joo
join:2000-10-04
Glen Allen, VA | That's one of my pet peeves too. | |
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| | Desdinova
join:2003-01-26
Gaithersburg, MD
| Just to nitpick, the poster's statement is technically correct. Its meaning is "I could care less than I already do." If the observer only cares 1% about the situation, they could still care less, say 0.5% for the situation. Nitpicking aside, "I couldn't care less" certainly implies that there's no lower for one to go nor any amount less to be cared... | |
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bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA
·SONIC.NET
1 edit | said by MarkyD :said by BinaryXtreme :I could care less. I think you mean you couldn't care less. Unfortunately, this usage is valid now according to the dictionary, even though grammatically and pedantically it's false.
Oh, I got my iPhone the first day. Year and a half later, still working perfectly, even after being dropped several times and has not seen the inside of a case for well over a year.
Blackberries have a million moving parts, and an iPhone has about 4. The BB's also are squishy and they don't take falls well.
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Iraq Military Deaths | bobrk | |
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rawgerz
In Debt we trust
Premium
join:2004-10-03
Grove City, PA | Oh god THANK YOU!!
FINALLY someone else that understands how to correctly phrase it!  | |
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| yahtzee
Premium
join:2000-12-03
Richmond, VA
| said by BinaryXtreme :I could care less. Not a fan of reliable service? | |
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BinaryXtreme
join:2004-04-20
Sparks, NV | Re: So? Reliable? Referring to? | |
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GlobalMind
Domino Dude, POWER Systems Guy
Premium
join:2001-10-29
Hollywood, FL
| Interesting but... If iPhone is going to be a real enterprise device then it will need to live up to the nature of such, i.e. it's going to get some abuse.
I still say at this point Blackberry is more enterprise than consumer (even though more consumers have bought 'berries now), and iPhone is more consumer than enterprise.
The Treo point is funny too, that is what I have, and I've seen some folks have a terrible time with them while mine's been great in the 18 mos or so I've had the 755.
The protection plan I have for the Treo does actually cover user foul ups in addition to general workmanship failures. This is through Sprint.
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TheGlobalMind.com / Speed costs money. How fast do you want to go? / Trust the instinct to the end, though you can render no reason. - Ralph Waldo Emerson / Free market capitalism is the best path to prosperity. | |
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jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS
| Comparing Apples to Oranges Gee, I wonder why a device with a touch screen and built-in battery would be sturdier than a device with a keyboard, trackball, memory card slot, and replaceable battery and compartment. That is a lot of stuff that could go wrong after some heavy use. Provided you don't drop your iPhone or use a hammer to type, there isn't too much about it that could be damaged. If the features of the iPhone work for you, it seems like a definite winner.
As for call quality, this is really a subjective area to test. If anything, this test should be done by individual model on a specific carrier. Which Treos and BlackBerries were tested? How old were some of these models?
How long do people keep their smart phones? I bet the average length of device ownership will be much longer with Windows Mobile units and BlackBerries. It doesn't seem to me that Apple needs to spend a lot of time and energy on their legacy devices. If the battery dies, they would rather you just go out and purchase the latest and greatest device. If they cared about the longevity of their stuff, they probably would not lock down the batteries and make you turn it in to get replaced.
Once iPhone is building models for all of the major carriers and has an assembly plant with 3 or more models to build, we'll see if Apple manages to maintain such a commanding lead in quality. | |
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Fishie
join:2003-01-14
Riverside, CA
| Law of Averages? There some questions I have about a study such as this.
1. Does SquareTrade insure more Blackberries/Treos than iPhones? Did they take a look at an even number of Blackberries, Treos, and iPhones over the same exact dates? What models of Blackberries, Treos, and iPhones ( I assume non-3G iPhones) were looked at?
2. This article data is made up of user complaints. Thus, trying to use their insurance. What kind of people own an iPhone versus a Blackberry? If iPhone users are predominantly average consumers, than I would say that a lot of owners might not notice problems. Thus, never reporting it.
3. This blog title is misleading since they project that the iPhone is NOT twice as reliable than as Blackberries after two years. | |
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| jester121
join:2003-08-09
Lake Zurich, IL
 ·ViaTalk
| Re: Law of Averages? Furthermore, does Square Trade even insure for companies? I'd imagine most companies have an equipment replacement deal built into their carrier contract, and don't mess with a third party "insurance" vendor.
All in all, this seems like a pretty idiotic "study". | |
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NetAdmin
join:2008-05-22
| Treo failure rate... YIKES! What I find more interesting than the iPhone failure rate is is the Treo failure rate. Based on the numbers, that's better than one out of every ten devices sold failing with in a year. And after two years, 20%, which is completely unacceptable.
That explains all the problems I had with those damn phones at my last job. Every damn Treo I was issued would start rebooting with in several days of using it. It was a well constructed phone, but its software blew.
The only thing that they left out are devices from HTC. It would be nice to see a comparison of some of HTC's devices to those from Palm, RIM and Apple.
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Drilling for more oil is akin to giving a methhead the keys to the meth lab. | |
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SteveLV702
Premium
join:2004-04-22
Henderson, NV
| iPhone vs crapberry I own a iPhone for personal use and a Blackberry Curve for Business and I gotta say the iPhone is more reliable once I accidently dropped it outside on concrete and barely got a tiny dent in the upper right hand corner by the earphone jack... Yet when I dropped my crapberry at home on carpet it broke into 3 pieces | |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Re: iPhone vs crapberry Let me guess.. Phone + battery cover + battery itself.
iPhone is pretty much a 'locked' device, not allowing access to the battery.
I've beaten up my current Nexthell Blackberry 7100i and previous 6810i - and nothing has ever broke outside of the holster. | |
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SteveLV702
Premium
join:2004-04-22
Henderson, NV | Re: iPhone vs crapberry no entire cover/casing broke off from the main board and then the screen broke off from the board and had a big ass crack in it... | |
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jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS
| Re: iPhone vs crapberry On carpet? Are you 8 feet tall or something?
That seems like a rare occurrence to me, not something that happens frequently. I've done it once or twice, but we still have the same ugly shag carpet from the 70's. | |
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jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:
| Skewed results The primary buyer of a blackberry is a business user who buys them from the phone company not off of a second hand site such as ebay. The iphone user is primary a home consumer which would be a lot more likely to use a consumer based second hand flee market style site ebay. The results they gather is not an accurate representation of devices in the field. | |
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Gandalf4503
join:2002-06-27
Las Vegas, NV
| Tough as nails *shrugs* This doesn't mean much to me. I have a blackberry pearl which survived my dog chewing on it  Granted, the enter key fell off, half the key pad doesn't light up anymore and the chrome on the right side won't go back on...but it still works 
I'll be getting the blackberry storm when it comes out. I can't imagine to going back to anything but a blackberry at this point. An iphone just isn't the same. | |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI | The real reason That's because after paying the overly inflated price for the phone, no one can really afford to us them. Because they are workint 2 jobs to pay for the phone and service....  | |
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NewsToMe
@terago.net
| Load of Bull Crap Straight from the horse's mouth (Square Trade homepage):
"80% of iPhone failures come from drops, spills and other accidents."
From the "study" as reported by Mobile Crunch:
"A full 12 percent of iPhone failures are because the owner dropped it, spilled coffee on it, or otherwise stopped treating it like the delicate computer that it is."
Oh! Look at that. So is it 80% or 12%??? Smell a load of bull crap if you ask me. Inconsistency in the lie?! LOL.
Besides that, as some have already mentioned, there are more BB models, more total units in the wild, more clocked hours of operation per device on average and business users don't tend to baby their BB given to them by their employer as they would with their toyPhone they purchased with their own sweat and blood. | |
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ja2007123
join:2007-10-06 | 3g reception, app crashings etc. whatever happened to that.
I thought the current iPhone was the biggest failure.
That article is so biased unfortunately. I expected an article like this from Gizmodo. | |
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jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS
| Re: 3g reception, app crashings etc. said by ja2007123 :whatever happened to that. I thought the current iPhone was the biggest failure. That article is so biased unfortunately. I expected an article like this from Gizmodo. Well, most of these English majors are writing their blogs with an Apple product. It's a hip device that says "I'm an artist, I hate reality TV and conservative talk radio...read me!!" Just having a moment, sorry. | |
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Anon Cow
@telekenex.com | iPod owners = Suckers I could buy a new Treo every 12 months and "blend" the old one and still spend less than bying one iPhone with three years of ATT service. | |
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jkj860
The Final Frontier
join:2002-01-10
Valparaiso, IN
·Comcast
·Comcast Digital Vo..
| Can't speak for the Iphone But my BB8700 is pretty tough. Dropped on more than one occasion to a concrete floor and it still works fine. It is over two years old and other than the wear of the finish coming in and out of the holster it is holding up great. Mine is used for work and probably gets above average use.
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I know you think you understand what you thought I said, but I am not sure you realize what you heard is not what I meant. Nixon | |
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south la
@cox.net
| Reporter + Math = Failure The reporter obviously flunked math. The reliability figures are the reciprocal, 94.4 and 88.8 percent. The Iphone is therefore 6.3 percent more reliable.
My experience is not in agreement in any case. I know of no one with an Iphone who has not had a brick at some point, and no one with a blackberry who has had a "brick" failure. | |
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Berry2008
@comcast.net | iphones make look slick ...but lack the charm of a berry I have had my pearl for 1 1/2 years and have had zero issues with it... however my roomies had his iphone replaced 2 times in less than 3 months... I dont buy the crappy story based on one company's findings. | |
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| alphaz18
join:2005-02-26
CANADA | Re: iphones make look slick ...but lack the charm of a berry did anyone else notice that they were using ACTUAL data for blackberries for TWO years. and they use ONE year of data for iphone.. and "PREDICT" ie. Speculative data for the 2nd year?????? :\ | |
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urbanriot
join:2004-10-18
St Catharines, ON
·Cogeco Cable
| Which Blackberry? They don't specify... I'm not sure if I believe this 'study'...
I've dropped my Blackberry Curve more times than I'd have liked, and aside from many scratches and dents, it's performing excellently. I also accidentally submerged it in water for a 1/2 hour, and after drying for a day in the sun, it continued to truck right along.
I also get piles more battery life than my iphone friends. | |
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Froggy
@bell.ca | Study: iPhones Twice As Reliable As BlackBerries Nortel, Bre-x... Research In Motion. Any more questions? | |
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